Customer Service Is The New Marketing

Source: O'Reilly Radar
By Marc Hedlund I've written earlier about liking the people and the project at Get Satisfaction, the wisdom-of-the-crowds company for customer service. They do great work and have a fantastic product going. (Note: since my original post, O'Reilly Alphatech Ventures has invested in Satisfaction, and OATV is also an investor in my company, Wesabe. But I'm on the record loving... Read more...
Published 3 yearss ago


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